JetCorp Technical Services Inc, d/b/a Flying Colours Corp
  • 06-Mar-2018 to 31-Mar-2018 (CST)
  • IT
  • Chesterfield, MO, USA
  • Full Time

FLYING COLOURS CORP. was established in 1989 is a global leader in all aspects of aircraft completions & maintenance.  Flying Colours has grown into a leading aviation service provider with concentration in the following areas:

  • Green Completions
  • Refurbishment & Modification
  • Executive Conversions
  • Maintenance & Repair
  • Exterior Paint
  • Avionics Upgrade & Installation
  • Engineering & Design

Flying Colours is a factory authorized Bombardier service center.


The IT Specialist is the central point of contact for all IT related incidents and service requests. The role of the Specialist is to provide support, as well as meet internal and external customer satisfaction while meeting continuous service delivery demands.  IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, in person and self-service.

Responsibilities may include but are not limited to:

  • Evaluate, prioritize, log, and track Help Desk requests calls, maintaining history records and related problem documentation
  • Support, maintain, and troubleshoot internal customer issues on desktops
  • Perform general network support and administrative tasks
  • Troubleshoot local and remote network access and connectivity issues
  • Assist in documenting processes and procedures for operations, Help Desk procedures, trouble ticketing, and desktop infrastructure
  • Train new and existing customers on workstations, network environment, and security policies & procedures
  • Install and configure desktop and laptop systems for new and existing internal customers
  • Assist in networking and technical projects as assigned
  • Assist in conducting training classes, including equipment setup and teardown, as well as teaching, depending on the class and the type of instruction.
  • Monitors system effectiveness in satisfying user needs.
  • Maintains current knowledge of relevant technologies as assigned.
  • Participates in special projects as required.


Bachelors Degree in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.


  • Three to Five (3-5) years relevant experience

Please note:  The above statement reflects the general details considered necessary to describe the principal functions of the job identified and shall not be considered as a conclusive description of all work required in the position.

Flying Colours Corp is an Equal Opportunity Employer

JetCorp Technical Services Inc, d/b/a Flying Colours Corp
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